Check information for specific errors or contact Zoom Support If you are experiencing issues joining a Zoom meeting due to an invalid meeting ID, contact the meeting host and request for the correct meeting ID. When the Enter meeting passcode window appears, enter the passcode.Follow these steps to manually enter the meeting ID and passcode. If you are experiencing issues joining a Zoom meeting using a meeting link or through the Zoom desktop client, you may need to manually enter the meeting ID and passcode. In the download center, download and install the latest version of Zoom.Run CleanZoom to uninstall Zoom completely.Follow these steps to uninstall and reinstall Zoom: If you already have the Zoom client installed and are still encountering issues when trying to join a Zoom meeting, uninstalling and reinstalling might help. If you are experiencing issues when trying to join a Zoom meeting using your browser, installing the Zoom desktop client might help.
How to troubleshoot when you can’t join a Zoom meeting Install the Zoom client Prerequisites for troubleshooting Zoom meeting issues If you are unable to join a Zoom meeting, try the following steps to troubleshoot the issue.
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